Contact Center Automation Achieves 80% Call Deflection

Sign up now to read the article.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Case study

A Fortune 500 telecom provider automated 80% of inbound customer interactions, reducing agent workload significantly. First-call resolution improved by 60%, and operational costs dropped by 50%, making AI-driven automation the backbone of its contact center strategy.

Government & DefenceFood and BeveragesHealthcareTravel & Hospitality
© Commerce.AIPrivacy PolicyTerms and Conditions