AI Automation Tasks

auto-MATE™ provides a library of tasks uniquely curated for your use case

Summarize Conversation

Analyze Sentiment Trends

Track Agent Promises

Call Reason

Translate Conversation

Summarize Call Metadata

Next Action Item

Call Center Assistant

Auto QA

Job Interview Questions

Knowledge Builder

Automated Wrap-up Code

Compliance Check

Agent Empathy

Drug Mentions

Litigation Mentions

Dental Savings Plan Mention

New Product Idea

Appointments

Product Title

Multiple Calls Made

Renewal

Ad Title Generator

Account Status

Discount Mention

Member Dissatisfaction

Customer - Not Interested

Customer - SOLD

Agent Script

Service Mention

Customer Verification

Department Mention

Call Transferred

Supervisor Escalation

Greeting

Call Resolution

Call Over 10

Policy Cancellation

New Policy

Plan Renewal

Financial Hardship

Claim Mention - New Claim

New Claim - Auto

New Claim - Property

New Claim - Casualty

Fraud Detection

Claim - Workers Compensation

KYC Process

New ID Card Request

Account Service

Loan Applications

Debt Collection

Account Inquiry

Mortgage Servicing

Account Cancellation

Bank Card Replacement

Change of address

Credit Application

Customer Pain Points

High Buying Intent

Key Requirements

Competitor Comparison

Objections and Concerns

Decision Making Process

Customer Feedback

Sales Effectiveness

Performance Management

Policy Discussion

Employee Benefits

HR Process Improvement

Error Messages

Incident Report

Software Usage

System Configurations

Password Assistance

Security Incidents

System Performance

Software Updates

User Training

Knowledge Enhancements

First Call Resolution

Script Compliance

Customer Demographics

Customer Preference

Market Trends

Brand Perception

Messaging Effectiveness

Lead Generation

Enrollment and Admissions

Academic Planning

Financial Aid

Student Support

Campus Facilities

Registration and Records

Internship

Appointment Scheduling

Medical Symptoms

Prescription Refills

Insurance Billing

Referrals

Summarize Conversation

Analyze Sentiment Trends

Track Agent Promises

Call Reason

Translate Conversation

Summarize Call Metadata

Next Action Item

Call Center Assistant

Auto QA

Knowledge Builder

Automated Wrap-up Code

Compliance Check

Agent Empathy

Litigation Mentions

Appointments

Discount Mention

Customer - SOLD

Agent Script

Service Mention

Customer Verification

Call Transferred

Supervisor Escalation

Greeting

Call Resolution

Call Over 10

Change of address

Credit Application

Performance Management

First Call Resolution

Script Compliance

Customer Demographics

Adding an authorized user

Money Transfer

Prescription Inquiry

Portfolio Inquiry

Student Loan Inquiry

Existing Customer - Upsell Opportunity

Competitive Mentions

Laptop replacement

Laptop Crashed

Travel Credit

Summarize Conversation

Analyze Sentiment Trends

Track Agent Promises

Call Reason

Translate Conversation

Call Center Assistant

Knowledge Builder

Multiple Calls Made

Account Status

Change of address

Credit Application

Adding an authorized user

Money Transfer

Prescription Inquiry

Portfolio Inquiry

Student Loan Inquiry

Existing Customer - Upsell Opportunity

Competitive Mentions

Laptop replacement

Laptop Crashed

Travel Route Mentions

Frequent Flyer details

Travel Change

Airline Mentions

Car rental mentions

Travel Credit

Test Task

Summarize Conversation

Analyze Sentiment Trends

Track Agent Promises

Call Reason

Call Center Assistant

Knowledge Builder

Agent Empathy

New Product Idea

Product Title

Ad Title Generator

Department Mention

Change of address

Credit Application

Existing Customer - Upsell Opportunity

Competitive Mentions

Laptop replacement

Laptop Crashed

Travel Route Mentions

Frequent Flyer details

Travel Change

Airline Mentions

Car rental mentions

Travel Credit

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Agent Empathy

Appointments

Renewal

Discount Mention

Customer - Not Interested

Customer - SOLD

Department Mention

Customer Pain Points

High Buying Intent

Key Requirements

Competitor Comparison

Objections and Concerns

Decision Making Process

Customer Feedback

Sales Effectiveness

Adding an authorized user

Portfolio Inquiry

Student Loan Inquiry

Existing Customer - Upsell Opportunity

Competitive Mentions

Laptop replacement

Laptop Crashed

Travel Route Mentions

Frequent Flyer details

Travel Change

Airline Mentions

Car rental mentions

Travel Credit

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Appointments

Member Dissatisfaction

Department Mention

Account Cancellation

Change of address

Error Messages

Software Usage

System Configurations

Password Assistance

Security Incidents

System Performance

Software Updates

User Training

Knowledge Enhancements

Laptop replacement

Laptop Crashed

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Litigation Mentions

Dental Savings Plan Mention

Appointments

Renewal

Member Dissatisfaction

Service Mention

Department Mention

Policy Cancellation

New Policy

Plan Renewal

Financial Hardship

Claim Mention - New Claim

New Claim - Auto

New Claim - Property

New Claim - Casualty

Claim - Workers Compensation

New ID Card Request

Account Inquiry

Account Cancellation

Change of address

Credit Application

Incident Report

Adding an authorized user

Prescription Inquiry

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Job Interview Questions

Knowledge Builder

Compliance Check

Agent Empathy

Member Dissatisfaction

Department Mention

Change of address

Performance Management

Policy Discussion

Employee Benefits

HR Process Improvement

Incident Report

Adding an authorized user

Laptop replacement

Laptop Crashed

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

New Product Idea

Appointments

Product Title

Renewal

Ad Title Generator

Discount Mention

Department Mention

Customer Feedback

Customer Preference

Market Trends

Brand Perception

Messaging Effectiveness

Lead Generation

Existing Customer - Upsell Opportunity

Competitive Mentions

Travel Route Mentions

Frequent Flyer details

Travel Change

Airline Mentions

Car rental mentions

Travel Credit

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Knowledge Builder

Compliance Check

Agent Empathy

Renewal

Member Dissatisfaction

Department Mention

Enrollment and Admissions

Academic Planning

Financial Aid

Student Support

Campus Facilities

Registration and Records

Internship

Student Loan Inquiry

Mentor Change

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Translate Conversation

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Appointments

Member Dissatisfaction

Service Mention

Department Mention

Fraud Detection

KYC Process

Account Service

Loan Applications

Debt Collection

Account Inquiry

Mortgage Servicing

Account Cancellation

Bank Card Replacement

Change of address

Credit Application

Adding an authorized user

Money Transfer

Portfolio Inquiry

Student Loan Inquiry

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Litigation Mentions

Dental Savings Plan Mention

Appointments

Renewal

Member Dissatisfaction

Department Mention

Account Inquiry

Account Cancellation

Change of address

Credit Application

Incident Report

Appointment Scheduling

Medical Symptoms

Prescription Refills

Insurance Billing

Referrals

Patient Complaints

Medical Records

Remote Consultations

Patient Education

Health Promotion

Patient Triage

Treatment Plans

Disease Surveillance

Adding an authorized user

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Litigation Mentions

Renewal

Account Inquiry

Account Cancellation

Change of address

Patient Education

Medication Inquiries

Adverse Event Reporting

Product Feedback

Disease Management

Clinical Trials

Pharmacovigilance

Prescription Assistance

Drug Discovery

Pharma Competitive Insights

Research Synthesis

Product Availability and Distribution

Drug Compliance

Adding an authorized user

Prescription Inquiry

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Next Action Item

Knowledge Builder

Compliance Check

Agent Empathy

Renewal

Member Dissatisfaction

Account Cancellation

Change of address

Credit Application

Adding an authorized user

Booking Inquiries

Travel Itineraries Changes

Destination Information

Travel Route Mentions

Frequent Flyer details

Travel Change

Airline Mentions

Car rental mentions

Travel Credit

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Translate Conversation

Next Action Item

Knowledge Builder

Renewal

Member Dissatisfaction

Account Inquiry

Change of address

Credit Application

Adding an authorized user

Money Transfer

Prescription Inquiry

Portfolio Inquiry

Student Loan Inquiry

Summarize Conversation

Analyze Sentiment Trends

Call Reason

Translate Conversation

Knowledge Builder

Compliance Check

Agent Empathy

Drug Mentions

Litigation Mentions

Renewal

Service Mention

Customer Verification

Department Mention

Change of address

Credit Application

Adding an authorized user

Money Transfer

Prescription Inquiry

Portfolio Inquiry

Student Loan Inquiry

Summarize Conversation

Analyze Sentiment Trends

Track Agent Promises

Translate Conversation

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