_Industry

Healthcare

Commerce.AI helps businesses across the healthcare industries to learn more about their products and services to stay ahead of the competition and keep up with the patient experience.

What if your digital team could automate and optimize the patient experience?

Uncover patient motivations. Track Competition. All on one platform.

Patient Experience

Secure access to data around patient behavior, needs & wants, and compliance analyses.

Define your services based on existing patient sentiments.

Build a deeper patient view and increase engagement with our digital survey application Voice Response.

Create a simple and engaging mobile-based survey, and deploy with patient attention in hand.

Research and Insights

Arm your insights team with prioritized service offerings.

Identify trends and marketing opportunities.

Gain feedback during open enrollment.

Service Experience

Turn feedback into experience wins. Gauge positive and negative changes in service to prioritize your objectives.

Identify, manage, and resolve brand risk areas & escalations and develop communication strategy proactively.

Customers

"Over the last 2 years, I have worked with Andy and Commerce.AI team. I must say that I am really excited with their continued focus and innovations in AI."

Keith H.

Global Chief Customer Development Officer

“Through state-of-the-art auto-MATE powered by Azure OpenAI, our representatives are now empowered to prioritize meaningful interactions by streamlining administrative tasks, allowing them to devote more energy and attention to building genuine connections with our customers.”

Melissa G.

VP, Customer Care & Support Services

"After deploying Commerce.AI's solution two years ago, we saw a return on investment within the first month. Since then, it has consistently enhanced our efficiency and improved patient interactions."