_Industry

Appliances

With Commerce.AI, you can surface hundreds of customer data points – from features, sentiment, affinities, use cases, purchase reasons, reviews, ratings from global markets – automatically.

What if your product teams could automate the customer feedback cycle?

Identify features users want. Uncover purchase motivations. Track Competition. All in one platform.

Be at the forefront of AI revolution. Design, engineer, and manufacture with engaging customer experiences in mind. Get instant access and insights using Commerce.AI. Below are a few use cases by function.

Design and User Research

Uncover key insights around consumer behavior.

Test and plan around psychographics, purchase reasons, recommendations, product issues, wish list items, and more.

Product Development

Use Commerce.AI to help your team identify new features, attributes and contexts to develop next generation products quickly.

Leverage product data to stay ahead of your customers.

Become a product leader while minimizing the risk and cost of development.

Voice Survey

Build a deeper customer view and increase engagement with our digital survey application Voice Response.

Create a simple and engaging mobile-based survey, and deploy with customer attention in hand.

Customers

"Over the last 2 years, I have worked with Andy and Commerce.AI team. I must say that I am really excited with their continued focus and innovations in AI."

Keith H.

Global Chief Customer Development Officer

“Through state-of-the-art auto-MATE powered by Azure OpenAI, our representatives are now empowered to prioritize meaningful interactions by streamlining administrative tasks, allowing them to devote more energy and attention to building genuine connections with our customers.”

Melissa G.

VP, Customer Care & Support Services

"After deploying Commerce.AI's solution two years ago, we saw a return on investment within the first month. Since then, it has consistently enhanced our efficiency and improved patient interactions."