_Introducing

auto-AGENTS™

10x your organization's productivity with generative AI

Real-Time AI Agents

auto-AGENTS are capable of dynamically managing voice conversations, inquiries, support calls, sales calls, employee meetings, and more in real time. It is purpose-built for real-time voice and text-based conversations, optimized to deliver seamless and efficient interactions across various applications.

01

auto-AGENTS Library

Access a comprehensive library of pre-built AI agents tailored to meet industry-specific needs, helping you get started quickly across industries such as Healthcare, Retail, Banking, Pharmaceutical and Insurance.

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02

auto-AGENT Builder

Customize and configure AI agents to handle unique business requirements, ensuring a tailored solution for your enterprise. No-code!

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03

auto-AGENT Flow

Monitor and and visualize interaction workflows, optimizing how agents and human teams collaborate for seamless, real-time engagements.

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Deep DIVE

100+ auto-AGENTS Powered by 4,000+ auto-MATE Tasks & 200+ Integrations

Out of the box tools for auto-AGENTS.
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Anatomy Of A Conversation

In a business interaction, auto-AGENTS work seamlessly in the background—retrieving data, tracking sentiment, assisting in real time, and automating post-call tasks like logging, report generation, and follow-up actions—freeing human agents to focus on high-impact tasks and ensuring efficient workflows.

AI Agents

auto-FULFILLMENT

This agent autonomously pulls relevant data from multiple sources in real-time, managing tasks such as checking claim statuses, retrieving product details, or accessing HR information. The human agent only steps in as needed, ensuring seamless, uninterrupted service.

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AI Agents

auto-SENTIMENT-AND-TOPICS

Throughout interactions, this agent tracks participants’ emotional states and key topics discussed. It helps tailor responses based on sentiment, ensuring conversations remain relevant and emotionally intelligent.

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AI Agents

auto-REAL-TIME-TRANSLATION

Breaking down language barriers, this agent translates conversations live, allowing agents and customers to communicate effectively across languages in real time, improving accessibility and satisfaction.

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AI Agents

auto-KNOWLEDGE-LOOKUP

This agent retrieves necessary information instantly, whether it's proprietary internal data or external compliance and market updates, delivering insights to the human agent precisely when they’re needed.

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AI Agents

auto-ASSISTANCE

Providing a checklist and guidance, this agent helps human agents navigate each step of the conversation, ensuring nothing is missed and the interaction remains organized and efficient.

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AI Agents

auto-CALL-QUALITY

This agent monitors interactions to ensure all compliance standards are met, helping maintain regulatory adherence and high service quality throughout each call.

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AI Agents

auto-LANGUAGE-COACH

It offers real-time communication tips to human agents, helping refine language and tone for a more effective, professional conversation that meets the desired customer experience standards.

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AI Agents

auto-POST-CALL

After each interaction, this agent handles logging, report creation, and suggests follow-up actions, streamlining post-call documentation and enhancing workflow continuity.

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AI Agents

auto-VOICE-SURVEY

Immediately following a call, this agent collects customer feedback via an automated voice survey, integrating results into CRM systems or data lakes for ongoing improvement and analysis.

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AI Agents

auto-REPORTS

Generating complex reports instantly, this agent provides supervisors and executives with insights into trends, compliance, and performance, empowering data-driven decision-making at every level.

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OUr Core Technology

Real-Time Autonomy ®

At the heart of Commerce.AI is Real-Time Autonomy ® that uses the latest AI techniques to ingest, aggregate and synthesize real-time unstructured data and turn it into intelligent business signals specifically designed to turbocharge automations.

35 Patents And Counting

Data agnostic

auto-AGENTS can integrate seamlessly with various data sources, systems, and formats, making it adaptable across industries. This flexibility means it can operate in diverse environments without requiring changes to existing data structures or workflows, enabling rapid deployment and scaling.

Explainable benchmarked AI

Built on transparent, explainable AI models, auto-AGENTS offer insights that are easy to understand and validate. Each model is rigorously benchmarked for performance and accuracy, providing reliable metrics that meet enterprise standards and allow businesses to make informed decisions confidently.

Enterprise grade security

Our platform has been designed from the ground up with enterprise security in mind. Our global data center partners are ISO27001, SOC 2 and PCI DSS compliant. Commerce.AI is designed to be GDPR compliant. Top brands trust us with their data.

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Learn more about Commerce.AI and how brands & retailers are automating and accelerating business decisions at scale.

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auto-AGENTS™

10x your organization's productivity with generative AI

Real-Time AI Agents

auto-AGENTS Library

auto-AGENT Builder

auto-AGENT Flow

Anatomy Of A Conversation

auto-FULFILLMENT

auto-SENTIMENT-AND-TOPICS

auto-REAL-TIME-TRANSLATION

auto-KNOWLEDGE-LOOKUP

auto-ASSISTANCE

auto-CALL-QUALITY

auto-LANGUAGE-COACH

auto-POST-CALL

auto-VOICE-SURVEY

auto-REPORTS

Real-Time Autonomy ®