Choosing the Right auto-AGENTS™ Voice Bot Architecture

A Practical Guide to Direct-Audio vs. Transcribed Architectures

Voice of Commerce.AI customers: Perspective from my customer visits

Excited to Partner with Webex

Excited to Partner with Webex

Banking on automation: How auto-MATE™ is Redefining Service in the Finance Sector

Transforming the Pharmaceutical Industry with Generative AI: Harnessing the Power of auto-MATE™

Harnessing the Power of auto-MATE™ in Healthcare

Harnessing the Power of auto-MATE™ in Healthcare

Harnessing the Power of Generative AI in the Contact Center Industry

Commerce.AI Launches auto-MATE™

Introducing GPT powered Contact Center AI

GPT powered Contact Center AI

Empowering Genesys CX with Commerce.AI

The 2022 Guide to Contact Center AI

Data Preparation and Why It’s Important For Modern Decision Making

The key to turning data into knowledge

The 2022 Guide to Unstructured Data: How Businesses Can Unlock the Power of Deep Insights

Learn what unstructured data is, the different types of unstructured data, how to deliver unstructured data insights to internal teams, and how to create an unstructured data strategy.

The Path to AGI is "AGI for X"

To get to a deeper understanding of human behavior, we need a specialized yet integrated approach to AI

What Your CX Stack Should Look Like

A good CX data stack will give you a truly 360 view of the customer

What is the Difference Between a CDP and DMP?

Real-Time Conversational AI: The Next Frontier in Intelligent Customer Experience

How to Use Data to Build Marketing Moments

Customer data fuels personalization and relevance and builds customer loyalty

Commerce.AI Platform Now Available on Genesys AppFoundry

What is the difference between ETL and CDP?

How Commerce.AI Enhances CDPs and ETLs

How Consumers Are Responding To Inflation And How Your Business Should Adjust

Expanding Platform Availability With Launch Into Microsoft Azure Marketplace

Commerce.AI Launches In Microsoft Azure Marketplace

Taking Conversational AI to the Next Level With Unstructured Data

In one word, the future of Conversational AI is automation.

Making Unstructured CX Data Accessible On The AWS Marketplace

Happy to announce our expansion on AWS Marketplace.

Global Supply Chain Crisis is Creating Opportunities For Innovation In Sustainability

Global Supply Chain Crisis is Creating Opportunities For Innovation In Sustainability

The New Equation of CX for 2022

The new equation for CX for 2022 expands the focus from a post-purchase to a pre-purchase lens, and why focusing solely on the latter is actually hurting the ability of businesses to understand markets and create new experiences.

Why AI Voice Surveys Are the Future of Customer Feedback

Voice surveys are far more effective than text surveys, and are a powerful tool for collecting honest, reliable customer feedback at scale.

How Luxury Brands Use AI to Stay On-Top

Luxury brands are in a tight spot. Here's how AI can help.

How the World’s Leading Brands Are Using AI for Product Innovation

Diving into the many powerful use-cases of AI in product innovation.

How to Improve Online Survey Response Rates

Here's to how to make industry-leading surveys.

E-Commerce Insights From the World's Biggest Product Data Engine

Data stories: Exploring recent shifts in e-commerce.

What Are the Best Amazon Product Analytics Tools?

Exploring how to analyze Amazon's massive product data landscape.

Is Traditional Market Research Dead?

It's time to move beyond traditional market research. Here's how.

Why AI is the Next Frontier of Product Innovation

To create the next generation of game-changing products, you need to embrace AI.

Turning an Ocean of Data into a Lake of Insight With AI-Generated Market Reports

AI can help product teams make sense of over a trillion data points.

Creating an Innovation Agenda

If you want to make your organization more innovative, you need an innovation agenda. Here's how to create one.

Enhancing Market Research With AI

Market research needs to keep up with the age of AI. Here's how.

Commerce.AI’s Data Engine vs. Medallia’s Social Listening—A Simple Guide

Comparing and contrasting a product data engine and social listening.

Commerce.AI versus Sprinklr: Comparing Product Data Analysis Solutions

Learn what the best solution is for your product data needs.

Commerce.AI versus Qualtrics: Which is the Better Product Data Solution?

An in-depth comparison of two leading data platforms.

Busting Product Myths: More Features is Better

We bust the myth that more features = better products. Here's how to focus on what really matters.

10 Successful Product Launches to Inspire Product Innovation

Want to nail your next product launch? Get inspired by these launches and learn from the best.

6 Roadblocks to Product Innovation

Want to innovate? Overcome these 6 common roadblocks.

5 Product Innovation Myths

Innovation is a topic shrouded in myth. Here are 5 product innovation myths and their corresponding truths.

8 Strategies to Drive Product Innovation

Drive innovation by encouraging risk-taking, questioning assumptions, empowering your employees, and more.

Amazon Product Review Analysis: The Ultimate Guide (2021)

In this 4,000-word guide, you'll learn everything there is to know about Amazon product review analysis. Considering that 90% of shoppers look at reviews before they buy, tapping into this data source is crucial for success.

Why Traditional Market Research is Broken

Traditional market research is ill-equipped to handle the big data needs of today.

How Investment and Finance Firms Are Using AI to Make Better Decisions

AI is revolutionizing investment and finance. Here's how.

How Unstructured Data Can Drive Product Success - Fuel for AI Product Strategy

Unstructured data is all around us, but it's largely untapped. Here's how to gain value from this gold mine of data.

How AI Recommendation Systems Are Driving Business Value

Learn how AI has the potential to revolutionize merchandising and product sales.

How AI is Disrupting Innovation Management

Learn how AI is used to make better products, make the impossible possible, and turn data into insights.

How to Use AI for Successful Product Innovation

World-class companies are using AI for stronger product innovation.

How Unilever Uses AI to Make Winning Products

An overview of how one of the world's leading product companies uses Commerce.AI to make winning products.

How Netgear Used AI to Generate Over $5.5 Million in Value

Exploring how a leading networking hardware provider used sentiment analysis to generate millions of dollars in value.

How Suzuki Uses AI to Drive Innovation

Exploring how Suzuki creates world-class products with the help of AI.

Why AI-Assisted Content is the Future of Product Marketing

With Commerce.AI’s AI-assisted content, you can dramatically increase the scale of your content production, and make it more tailored to your target persona.

7 Ways Artificial Intelligence is Changing Consumer Products

Here are 7 ways AI is revolutionizing consumer products, from product and competitive strategy to customer experience and digital transformation.

AI-Driven sentiment analysis in Single Serve Coffee market to identify opportunities for new product design and marketing

Overview to AI Powered Amazon Review Checker and Why is it needed?

AI Powered Amazon Review Checker and why is it needed?

2021 global trends in e-commerce—an AI analysis

Predicting demand has become more comfortable with the use of AI. As the pandemic hit the world in 2020, the world had to shift to digital platforms. All the aspects of people's lives from work, entertainment, shopping, learning, and communication now moved online.

AI Superpowers!

Interview by MoneyTime Korea (South Korea's leading economic newspaper) about AI and its impact on society.

AI to design new products using Deep Product Learning

Learn how Commerce AI is at the forefront of applying Deep Learning to Products to enable Brands and Retailers to thrive in the market.

Plug and Play selects Commerce AI as hottest startup

Plug and Play has selected Commerce AI as new hottest startup. Commerce AI uses third party data and AI to create revolutionary market intelligence for brands

Evolving into an AI Product Manager

A data-driven approach to Product Management and Product Life Cycle.

Winning with AI over changing "hearts and minds"

Commerce AI is helping brands and retailers as their branding continues to evolve. Leading brands are leveraging the Commerce.AI platform to get ahead of competition.

We Ran the Mueller Report Through Our AI and Here is What We Found…

In this article, we shall focus on the sentiment analysis of specific people mentioned in the report.

Trend Spotting With Artificial Intelligence

Brands and retailers are always trying to stay on top of emerging trends. Technological advances like AI can help identify emerging trends which enables these Brand and Retailers to take appropriate actions to ride the trend to commercial success.

Precision and Recall in AI

What is Precision and Recall?

Don't Be Data Rich and Insights Poor—Gaining Real Value With AI

Your Products are Talking, Are You Listening? Exploring the Power of AI Product Strategy.

Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product?

Comparison of LLM models